Stocksfield_Poolie wrote:
Well after several visits, it was found that the engineer who did the service left the kW too high instead of resetting it back to what it was when he left!
Also subsequent work to try and resolve the issues resulted in the sensors being incorrectly wired, which meant the boiler kettled and shut down leaving me with no CH and HW for a few days.
Also one of the engineers had not set the balancing and return valves up correctly resulting in an incorrect flow of heat through the system and finally I discovered today that the new cylinder thermostat which was fitted the other week, well the cap had been put on incorrectly so that the hot water was wanting to be heated up to 80 degrees instead of 60 degrees. I have corrected that by lining up the groove of the cap with the arrow of the dial.
Incompetence is probably too weak a word to use!!!
A strong complaint has gone in!
Company is British Gas with the homecare product for anyone interested who was to blame!!!!
That is no surprise given what a friend of mine who had his own business and then went to work for them for a short time.
Go independent by googling Gas Safe engineers in my area.