One of my favourites at the moment is the 'fuel surcharge' on flights.
Now excuse us for lateral thinking but BA spend 174m quid a year on fuel. Now if that doesn't give them some clout with their suppliers it's time they started looking around.
BA : 'We aren't paying what you want, we're looking to spend our 174 million quid with someone else.'
Fuel supplier : 'Yeah OK, go on then, bugger off.....'
But rather than that unlikely vignette (I've been looking for a great word since Mr Sarnia's 'erudite') taking place they just fleece the customer. If I ever get on another BA flight it'll have to be out of a warzone.

I'll pay on credit card and say the food made me sick or summat and not pay.
